LEGAL
NOTICES
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE
USING THIS WEB SITE.
GENERAL NOTICES
The information contained within this web site is provided
to our viewers as a service. By using this site, you agree
to these terms. If you do not agree to these terms, please
do not use this site. In addition, this site adheres to the
terms and conditions set by its parent site,
CM.Travelonline.com, and parent company CM.Travelonline.com,
Inc.
Vacations for Adults.com, CM.Travelonline.com and Elite
Travel Consulting, Inc. (hereafter referred to as Elite
Travel Consulting), receives information from a variety
of sources for use within this travel web site. Elite
Travel Consulting strives to ensure that the information
contained in the site is both accurate and reliable.
However, Elite Travel Consulting, its employees,
agents, linked entities, and sources are not infallible, and
errors and/or omissions may occur. Therefore, Elite
Travel Consulting disclaims any warranty of any kind,
whether express or implied, as to any matter whatsoever
relating to this web site and /or any links thereto and
there from.
Elite Travel Consulting does not warrant the accuracy
or completeness of the contents of this web site, including,
without limitation, any information relating to any product
or service, meals, accommodations, transportation,
currencies and/or exchange rates, any and all schedules, any
and all performances, events, including artists and/or
performers scheduled to appear, any service or product and
weather conditions.
Elite Travel Consulting reserves the right to change
the information and contents of this web site without
obligation to notify past, current, or prospective viewers
of, and visitors to, this web site.
In no event shall Elite Travel Consulting be liable
for any damages whatsoever from the use, or for the
inability to use, the contents of this web site.
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All data
contained herein may not be reproduced, sold, transferred,
or modified without the express written permission of
Elite Travel Consulting and, where necessary, other
providers.
Elite
Travel Consulting does not warrant the accuracy,
completeness, merchantability, or fitness for a particular
purpose of any data contained herein or any of the products
offered for sale.
Under no
circumstances shall Elite Travel Consulting or its
providers be liable for any injury, loss, damage or any
indirect, special, incidental, or consequential damages of
any kind without limitation which arises out of or is
connected with the data or products or the performance or
non-performance of Elite Travel Consulting.
Elite
Travel Consulting reserves the right to exclude and
restrict user's access to product offerings.
When
purchasing a vacation, you are subject to the Terms and
Conditions of the appropriate supplier. We recommend
reviewing the Terms and Conditions before purchasing your
vacation. Elite Travel Consulting adheres to the
terms and conditions of each supplier that is featured on
the site.
Terms &
Conditions for Elite Travel Consulting
ALL
PACKAGE RATES, INFORMATION AND TAXES ARE SUBJECT TO CHANGE
WITHOUT NOTICE. Prices are not guaranteed until the
reservation is booked, paid in full and you receive a
confirmation e-mail. THE PACKAGE RATE MAY BE GUARANTEED
AGAINST INCREASES WITH FULL PAYMENT. ELITE TRAVEL
CONSULTING, INC. RESERVES THE RIGHT TO RE-INVOICE YOUR
RESERVATION SHOULD AN ERROR BE MADE IN COMPUTING YOUR
PACKAGE PRICE PRIOR TO PAYMENT IN FULL. PRICES SHOWN ARE
BASED ON SPECIFIC DAYS OF TRAVEL AND ARE SUBJECT TO LIMITED
AVAILABILITY. PRICES MAY VARY BASED ON THE ACTUAL DATE OF
TRAVEL, CLASS OF SERVICE, OR HOTEL BOOKED. AT TIME OF
ELECTRONIC POSTING, GOVERNMENT-IMPOSED AIRLINE TICKET EXCISE
TAXES WERE IN EFFECT.
NOT
INCLUDED: Gratuities (except for all-inclusive resort
packages), hotel service charges (depending on package),
guest incidentals, rollaway and/or crib charges (regardless
of the number of guests booked in a room), meals, parking,
or attraction tickets (unless purchased as an option or
specified) are not included in your package. Please call our
Support Desk if you are in any doubt
RENTAL CAR
TERMS & CONDITIONS Length of contract and car type
varies depending upon destination selected. Taxes and other
government-imposed or authorized charges, fuel, optional
collision damage waiver, airport-imposed taxes/fees,
overtime and drop off charges, additional driver or young
renter’s fee, and other optional items, if any, are extra.
Rates higher for renters under age 25. Some airports impose
a tax or fee, ranging up to 10% if you choose to exit on
shuttle bus. Minimum rental charge is one day (24-hour
period). A one-way rental charge may be applied if a rental
is not returned to the city where it originated. Minimum age
for renting a car is twenty-one (21) years, except where
state law provides otherwise. Renters must have a valid
driver's license and major credit card in their name.
Renters without a major credit card in their name must meet
the cash rental requirements. Most major credit cards are
accepted and billed at the time of rental. Cash deposit
renters with prepaid vouchers are required to leave $25 per
day or maximum of $100 per week. Cash renters will be asked
to provide proof of employment, a home phone number in their
name and to present a return transportation ticket at the
time of rental. If a client does not have a valid credit
card, the client will not be allowed to rent Minivans and
Luxury cars, such as: Cadillac’s and Chrysler LH’s. An under
age driver fee may be apply. Coverages are available at an
additional charge. Unless otherwise stated, rates do not
include any Governmentally (Federal, State, County or City)
imposed or authorized taxes or fees or airport fees or
concession recoupment fees which may apply. The rate does
not include fuel, purchase options are available. All rental
car suppliers reserve the right to refuse any request for
rental. Renter must meet standard age, driver, credit and
cash rental requirements. Renters are subject to having
driving records checked.
DEPOSITS/PAYMENTS: Payment with a credit card is
required to make a reservation. American Express, Discover,
MasterCard and Visa are accepted. The credit card selected
for payment will be charged for the total price of the
reservation. The address requested is the billing address of
the credit card which must be issued to a U.S.
billing/mailing address. Any changes to reservations will be
subject to the applicable package price at the time of
change.
ENTRY
REQUIREMENTS:
Bahamas, Bermuda, Mexico and Caribbean Travelers:
U.S.
citizens must have a valid passport or a photo I.D. such as
a driver’s license (no photocopies) with an original or
certified copy of birth certificate.
Minors under 18 years of age traveling to Mexico:
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If traveling
unaccompanied: A notarized letter of permission
(originals only) signed by both parents and an
individual passport.
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If traveling
with adult other than a parent: A notarized letter
of permission (originals only) signed by both
parents and an individual passport
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If traveling
with only one parent: A notarized letter of
permission (originals only) signed by the other
parent.
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In case of
decreased or divorced parents: Legal proof must be
submitted to accept only one parent's signature on
the notarized letter of permission in order to
establish that signing parent has legal custody of
minor.
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Business
travelers: Allowable stay 90 days maximum. If the
stay exceeds 90 days, must have a valid passport or
a photo I.D. such as a driver's license (no
photocopies) with an original or certified copy of
birth certificate or a VISA.
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Canada Travelers:
U.S.
citizens without valid passports can obtain entry to Canada
with a certified birth certificate and a photo I.D. or a
voter’s registration card and photo I.D. We strongly suggest
you verify the entry requirements with the consulate office
of the country you are visiting prior to departure.
Passengers without proper identification may be denied
boarding.
Europe Travelers:
U.S.
citizens must have a passport that is valid for six months
upon return to the U.S. Non-U.S. citizens must contact the
nearest consulate in the countries being visited for
specific entry/visa requirements. We'd be delighted to
assist you with obtaining the necessary documents for your
passport or visa.
Asia
/ Africa Travelers:
U.S.
citizens must have a passport that is valid for six months
upon return to the U.S. Non-U.S. citizens must contact the
nearest consulate in the countries being visited for
specific entry/visa requirements. We'd be delighted to
assist you with obtaining the necessary documents for your
passport or visa.
CURRENCY:
If your vacation is taking you outside the United States, it
is advisable to exchange some money prior to travel. Local
banks, American Express offices, and AAA offices can issue
travelers checks in foreign currency. Once in the
destination country, you can exchange money at the airport,
banks, and American Express offices, and most hotels. Keep
in mind that each time you exchange money, you will be
charged a fee. Therefore, to minimize conversion fees, it is
advisable to limit the number of times you convert your
money. You can completely avoid these fees by using most
credit cards to make purchases. Foreign currency rates
fluctuate daily
DOCUMENTS:
Your travel documents will be mailed to you approximately 21
days prior to departure.
BAGGAGE:
Each traveler is allowed to check the maximum of two pieces
of baggage free of charge, in addition to one carry-on, plus
one personal item. Additional baggage may be accepted for an
excess baggage fee. All baggage must meet the size and
weight limits set by the airline. The one carry-on item must
be able to fit in the overhead compartment or under the
seat. Contact the airline directly for excessive baggage
fees and size and weight limits. Neither the tour operator
nor suppliers are responsible for lost or stolen baggage.
E-TICKETING: As you look through your documents, you
will find a passenger receipt and itinerary listing your
flight schedule. Since your vacation has been electronically
ticketed, you will not receive actual airline tickets. With
Electronic (E-ticket) all you need is a passenger receipt
and photo I.D. Simply present identification to receive a
boarding pass.
REVISIONS:
There will be a $30 fee per transaction, plus any supplier
fees (including air fees according to the fare type
purchased) for any changes made to your vacation after the
initial deposit has been received. A $45 fee per
transaction, plus any supplier penalties (including airline
fees according to the rules of the fare type purchased) will
be applied for any changes made after final payment and/or
issue of tickets. A minimum $100 per ticket airline service
fee will be charged for any changes made to the air record.
If your airline tickets need to be reissued, new tickets
will not be released until the original tickets are received
in our office. Revisions include any changes made to dates,
hotel, ground or air transportation. Revisions are not
permitted within 5 days of departure. Name changes are not
allowed. If the number of persons occupying a room changes,
the remaining travelers will be responsible for the
difference in room rate. In addition, should you elect to
change the return portion of your airline ticket after
travel has commenced, you will be charged a minimum revision
fee of $100 per person, which is payable directly to the
airline when the ticket is re-issued and revalidated. To
reissue lost tickets, you will have to contact the airline
directly to pay for the new airline ticket plus applicable
lost ticket fees. You will have to submit a Lost Ticket
Application directly with the airline for any refunds.
Greater penalties may also be imposed by certain hotels when
travel dates are changed after the Operator has returned
control of room availability to the resort. Other ticketing
fees may apply.
SCHEDULE
CHANGES: Regular scheduled flights have been selected
for the vacation package; however, CM.Travelonline.com Inc.,
does not guarantee any specific flight schedule and will not
be held responsible for any changes that result in an
increase in airfare or deviation in original flight
itinerary. The customer will be responsible for any expenses
incurred.
CANCELLATIONS/REFUNDS: In the unlikely event that you
need to cancel your vacation, various cancellation fees
apply which can be up to 100% of the cost of your vacation.
You must call our office prior to your original departure
time or you will be subject to no-show penalties. All
published air tickets are non-refundable. Written requests
for refunds on cancellations and all travel documents must
be returned to our Customer Service Department within 30
days of cancellation. Failure to follow these requirements
will result in waiver of rights to cancellation refunds.
Unused or partially used tour features and components are
non-refundable. Travel Protection Plans may not cover the
air portion for highly restricted published air bookings.
Before canceling or revising your vacation package, contact
our Customer Service Department for information on airline
penalties.
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Days prior to departure Penalty
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46 Days
or more prior to departure
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$25 per
person, plus airline and supplier fees
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30-45
days prior to departure
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$100
per person, plus airline and supplier fees
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8-29
Days prior to departure
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$150
per person, plus airline and supplier fees
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0-7
Days Prior to Departure
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Full
forfeiture of total package price
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Depending on the airfare purchased, a minimum charge of
$100 per ticket cancellation fee will apply. For
packages containing published airfares, the airfare
portion is not eligible for cancellations or refunds.
* NOTE: All tickets and documents, as well as any
questions concerning refunds should be forwarded to:
Elite
Travel Consulting, Inc.
Attention: Customer Service Department
12388
Warwick Blvd., Suite 203
Newport News, Virginia 23606
NO
SHOWS: Entire payment forfeited.
TRAVEL
PROTECTION PLAN: Allows travelers to cancel their
vacation with the guarantee of a refund of the package
price less the cost of the policy. Certain limited
medical coverage and additional benefits are also
included. Prices may be higher during holiday periods,
special events, or with non-restricted or non-refundable
components. Reduction to the number of persons traveling
or changes made to dates, hotel, ground or air
transportation are considered revisions and will not be
protected by the Travel Protection Plan. The Travel
Protection Plan does not cover non-refundable airfares,
airline-imposed cancellation fees, lost ticket fees,
unused or partially unused components or features,
revision fees, or highly restrictive components. We
advise you to consider purchasing The Travel Protection
Plan to help protect your travel investment.
Click here for details.
POSSIBLE CHANGES IN ITINERARY: Occasionally, the
land arrangement of your Vacation Independent Tours may
be extended or curtailed because of unforeseen
circumstances resulting from changes in transportation
schedules, hotel accommodations, local fairs or
conventions, or other events that may affect your
itinerary schedule. Any savings realized by these
changes will be passed on to the passengers upon their
return. Any additional costs resulting from such a
variation are the responsibility of the tour
participant. All hotels offered in conjunction with our
suppliers' tours are Tourist Class, Superior Tourist
Class, First Class, or Deluxe. On tours to remote areas,
the best available hotels are offered. Classifications
of hotels are according to established European
standards. We must reserve the right to substitute
hotels if absolutely necessary. The hotel may require
local taxes payable in local currency at the time of
checkout. Single accommodations cannot be guaranteed on
sleeper trains.
GROUP
TRAVEL:
a) 10 plus passengers, originating from the same
city, boarding the same aircraft, to the same
destination (domestic)
b) 10 plus passengers, originating from different
gateways, traveling transatlantic on the same aircraft
to the same destination (international)
c) 10 plus rooms
Any reservations booked with the above criteria, on
multiple reservations will be subject to cancellation by
the applicable airline.
Please
call us at 1-888-898-3628 to inquire about
reservations for group travel.
OUR
CUSTOMER SATISFACTION PLEDGE:
Your satisfaction is very important to us. That’s
why we give you our utmost assurance that we will stand
by our service to ensure you have a fulfilling vacation
experience. Therefore, if any tangible component of any
Vacation package is not delivered as described in your
travel documents (except under circumstances beyond the
reasonable control of the tour operator), we will refund
the value of the undelivered component plus issue a
travel credit which may be applied toward future
travels, provided proper documentation of the claim is
received within 30 days after completion of your
Vacation package. This warranty is in lieu of all other
warranties. We make no other warranties or
representations of any kind, express or implied, arising
by law or otherwise, including without limitation any
implied warranty of merchantability or fitness for a
particular purpose, or any implied warranty arising from
course of performance, course of dealing, or usage of
trade. Claims must be postmarked and submitted to:
Elite Travel Consulting Inc., 12388 Warwick
Blvd., Suite 303, Newport News, VA 23606 within 30 days
after completion of your vacation.
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