LEGAL
NOTICES
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE
USING THIS WEB SITE.
GENERAL NOTICES
The information contained within this web site is provided
to our viewers as a service. By using this site, you agree
to these terms. If you do not agree to these terms, please
do not use this site. In addition, this site adheres to the
terms and conditions set by its parent site,
CM.Travelonline.com, and parent company CM.Travelonline.com,
Inc.
Vacations for Adults.com and Elite Travel Consulting, Inc. (hereafter
referred to as Elite Travel Consulting), receives
information from a variety of sources for use within this
travel web site.
Elite Travel Consulting strives to
ensure that the information contained in the site is both
accurate and reliable. However,
Elite Travel Consulting,
its employees, agents, linked entities, and sources are not
infallible, and errors and/or omissions may occur.
Therefore,
Elite Travel Consulting disclaims any
warranty of any kind, whether express or implied, as to any
matter whatsoever relating to this web site and /or any
links thereto and there from.
Elite Travel Consulting does not warrant the
accuracy or completeness of the contents of this web site,
including, without limitation, any information relating to
any product or service, meals, accommodations,
transportation, currencies and/or exchange rates, any and
all schedules, any and all performances, events, including
artists and/or performers scheduled to appear, any service
or product and weather conditions.
Elite Travel Consulting reserves the right to change
the information and contents of this web site without
obligation to notify past, current, or prospective viewers
of, and visitors to, this web site.
In no event shall
Elite Travel Consulting be liable
for any damages whatsoever from the use, or for the
inability to use, the contents of this web site.
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All data contained herein may
not be reproduced, sold, transferred, or modified without
the express written permission of
Elite Travel Consulting and, where necessary, other providers.
Elite Travel Consulting
does not warrant the accuracy, completeness,
merchantability, or fitness for a particular purpose of any
data contained herein or any of the products offered for
sale.
Under no circumstances shall
Elite Travel Consulting or its providers be liable
for any injury, loss, damage or any indirect, special,
incidental, or consequential damages of any kind without
limitation which arises out of or is connected with the data
or products or the performance or non-performance of
Elite Travel Consulting.
Elite Travel Consulting
reserves the right to exclude and restrict user's access to
product offerings.
When purchasing a vacation,
you are subject to the Terms and Conditions of the
appropriate supplier. We recommend reviewing the Terms and
Conditions before purchasing your vacation.
Elite Travel Consulting adheres to the terms and
conditions of each supplier that is featured on the site.
Terms &
Conditions for Elite Travel Consulting
ALL
PACKAGE RATES, INFORMATION AND TAXES ARE SUBJECT TO CHANGE
WITHOUT NOTICE. Prices are not guaranteed until the
reservation is booked, paid in full and you receive a
confirmation e-mail. THE PACKAGE RATE MAY BE GUARANTEED
AGAINST INCREASES WITH FULL PAYMENT. ELITE TRAVEL
CONSULTING,
INC. RESERVES THE RIGHT TO RE-INVOICE YOUR RESERVATION
SHOULD AN ERROR BE MADE IN COMPUTING YOUR PACKAGE PRICE
PRIOR TO PAYMENT IN FULL. PRICES SHOWN ARE BASED ON SPECIFIC
DAYS OF TRAVEL AND ARE SUBJECT TO LIMITED AVAILABILITY.
PRICES MAY VARY BASED ON THE ACTUAL DATE OF TRAVEL, CLASS OF
SERVICE, OR HOTEL BOOKED. AT TIME OF ELECTRONIC POSTING,
GOVERNMENT-IMPOSED AIRLINE TICKET EXCISE TAXES WERE IN
EFFECT.
NOT
INCLUDED: Gratuities (except for all-inclusive resort
packages), hotel service charges (depending on package),
guest incidentals, rollaway and/or crib charges (regardless
of the number of guests booked in a room), meals, parking,
or attraction tickets (unless purchased as an option or
specified) are not included in your package. Please call our
Support Desk if you are in any doubt
RENTAL CAR TERMS &
CONDITIONS Length
of contract and car type varies depending upon destination
selected. Taxes and other government-imposed or authorized
charges, fuel, optional collision damage waiver,
airport-imposed taxes/fees, overtime and drop off charges,
additional driver or young renter’s fee, and other optional
items, if any, are extra. Rates higher for renters under age
25. Some airports impose a tax or fee, ranging up to 10% if
you choose to exit on shuttle bus. Minimum rental charge is
one day (24-hour period). A one-way rental charge may be
applied if a rental is not returned to the city where it
originated. Minimum age for renting a car is twenty-one (21)
years, except where state law provides otherwise. Renters
must have a valid driver's license and major credit card in
their name. Renters without a major credit card in their
name must meet the cash rental requirements. Most major
credit cards are accepted and billed at the time of rental.
Cash deposit renters with prepaid vouchers are required to
leave $25 per day or maximum of $100 per week. Cash renters
will be asked to provide proof of employment, a home phone
number in their name and to present a return transportation
ticket at the time of rental. If a client does not have a
valid credit card, the client will not be allowed to rent
Minivans and Luxury cars, such as: Cadillac’s and Chrysler
LH’s. An under age driver fee may be apply. Coverages are
available at an additional charge. Unless otherwise stated,
rates do not include any Governmentally (Federal, State,
County or City) imposed or authorized taxes or fees or
airport fees or concession recoupment fees which may apply.
The rate does not include fuel, purchase options are
available. All rental car suppliers reserve the right to
refuse any request for rental. Renter must meet standard
age, driver, credit and cash rental requirements. Renters
are subject to having driving records checked.
DEPOSITS/PAYMENTS: Payment with a credit card is
required to make a reservation. American Express, Discover,
MasterCard and Visa are accepted. The credit card selected
for payment will be charged for the total price of the
reservation. The address requested is the billing address of
the credit card which must be issued to a U.S.
billing/mailing address. Any changes to reservations will be
subject to the applicable package price at the time of
change.
ENTRY REQUIREMENTS:
Bahamas,
Bermuda, Mexico and Caribbean Travelers:
U.S.
citizens must have a valid passport or a photo I.D. such as
a driver’s license (no photocopies) with an original or
certified copy of birth certificate.
Minors
under 18 years of age traveling to Mexico:
|
If
traveling unaccompanied: A notarized letter of
permission (originals only) signed by both parents
and an individual passport. |
|
If
traveling with adult other than a parent: A
notarized letter of permission (originals only)
signed by both parents and an individual passport
|
|
If
traveling with only one parent: A notarized letter
of permission (originals only) signed by the other
parent. |
|
In
case of decreased or divorced parents: Legal proof
must be submitted to accept only one parent's
signature on the notarized letter of permission in
order to establish that signing parent has legal
custody of minor. |
|
Business travelers: Allowable stay 90 days maximum.
If the stay exceeds 90 days, must have a valid
passport or a photo I.D. such as a driver's license
(no photocopies) with an original or certified copy
of birth certificate or a VISA. |
Canada
Travelers:
U.S.
citizens without valid passports can obtain entry to Canada
with a certified birth certificate and a photo I.D. or a
voter’s registration card and photo I.D. We strongly suggest
you verify the entry requirements with the consulate office
of the country you are visiting prior to departure.
Passengers without proper identification may be denied
boarding.
Europe Travelers:
U.S.
citizens must have a passport that is valid for six months
upon return to the U.S. Non-U.S. citizens must contact the
nearest consulate in the countries being visited for
specific entry/visa requirements. We'd be delighted to
assist you with obtaining the necessary documents for your
passport or visa.
Asia /
Africa Travelers:
U.S.
citizens must have a passport that is valid for six months
upon return to the U.S. Non-U.S. citizens must contact the
nearest consulate in the countries being visited for
specific entry/visa requirements. We'd be delighted to
assist you with obtaining the necessary documents for your
passport or visa.
CURRENCY: If your vacation is taking you outside the
United States, it is advisable to exchange some money prior
to travel. Local banks, American Express offices, and AAA
offices can issue travelers checks in foreign currency. Once
in the destination country, you can exchange money at the
airport, banks, and American Express offices, and most
hotels. Keep in mind that each time you exchange money, you
will be charged a fee. Therefore, to minimize conversion
fees, it is advisable to limit the number of times you
convert your money. You can completely avoid these fees by
using most credit cards to make purchases. Foreign currency
rates fluctuate daily
DOCUMENTS: Your travel documents will be mailed to you
approximately 21 days prior to departure.
BAGGAGE:
Each traveler is allowed to check the maximum of two pieces
of baggage free of charge, in addition to one carry-on, plus
one personal item. Additional baggage may be accepted for an
excess baggage fee. All baggage must meet the size and
weight limits set by the airline. The one carry-on item must
be able to fit in the overhead compartment or under the
seat. Contact the airline directly for excessive baggage
fees and size and weight limits. Neither the tour operator
nor suppliers are responsible for lost or stolen baggage.
E-TICKETING: As you look through your documents, you
will find a passenger receipt and itinerary listing your
flight schedule. Since your vacation has been electronically
ticketed, you will not receive actual airline tickets. With
Electronic (E-ticket) all you need is a passenger receipt
and photo I.D. Simply present identification to receive a
boarding pass.
REVISIONS: There will be a $30 fee per transaction, plus
any supplier fees (including air fees according to the fare
type purchased) for any changes made to your vacation after
the initial deposit has been received. A $45 fee per
transaction, plus any supplier penalties (including airline
fees according to the rules of the fare type purchased) will
be applied for any changes made after final payment and/or
issue of tickets. A minimum $100 per ticket airline service
fee will be charged for any changes made to the air record.
If your airline tickets need to be reissued, new tickets
will not be released until the original tickets are received
in our office. Revisions include any changes made to dates,
hotel, ground or air transportation. Revisions are not
permitted within 5 days of departure. Name changes are not
allowed. If the number of persons occupying a room changes,
the remaining travelers will be responsible for the
difference in room rate. In addition, should you elect to
change the return portion of your airline ticket after
travel has commenced, you will be charged a minimum revision
fee of $100 per person, which is payable directly to the
airline when the ticket is re-issued and revalidated. To
reissue lost tickets, you will have to contact the airline
directly to pay for the new airline ticket plus applicable
lost ticket fees. You will have to submit a Lost Ticket
Application directly with the airline for any refunds.
Greater penalties may also be imposed by certain hotels when
travel dates are changed after the Operator has returned
control of room availability to the resort. Other ticketing
fees may apply.
SCHEDULE
CHANGES: Regular scheduled flights have been selected
for the vacation package; however, CM.Travelonline.com Inc.,
does not guarantee any specific flight schedule and will not
be held responsible for any changes that result in an
increase in airfare or deviation in original flight
itinerary. The customer will be responsible for any expenses
incurred.
CANCELLATIONS/REFUNDS: In the unlikely event that you
need to cancel your vacation, various cancellation fees
apply which can be up to 100% of the cost of your vacation.
You must call our office prior to your original departure
time or you will be subject to no-show penalties. All
published air tickets are non-refundable. Written requests
for refunds on cancellations and all travel documents must
be returned to our Customer Service Department within 30
days of cancellation. Failure to follow these requirements
will result in waiver of rights to cancellation refunds.
Unused or partially used tour features and components are
non-refundable. Travel Protection Plans may not cover the
air portion for highly restricted published air bookings.
Before canceling or revising your vacation package, contact
our Customer Service Department for information on airline
penalties.
|
Days prior to departure Penalty |
|
46 Days or
more prior to departure
|
$25 per
person, plus airline and supplier fees
|
|
30-45 days
prior to departure
|
$100 per
person, plus airline and supplier fees
|
|
8-29 Days
prior to departure
|
$150 per
person, plus airline and supplier fees
|
|
0-7 Days Prior
to Departure
|
Full
forfeiture of total package price
|
Depending on the airfare purchased, a minimum charge of
$100 per ticket cancellation fee will apply. For
packages containing published airfares, the airfare
portion is not eligible for cancellations or refunds.
* NOTE:
All tickets and documents, as well as any questions
concerning refunds should be forwarded to:
Elite
Travel Consulting, Inc.
Attention: Customer Service Department
12388 Warwick Blvd., Suite 203
Newport News, Virginia 23606
NO
SHOWS: Entire payment forfeited.
TRAVEL PROTECTION PLAN: Allows travelers to cancel
their vacation with the guarantee of a refund of the
package price less the cost of the policy. Certain
limited medical coverage and additional benefits are
also included. Prices may be higher during holiday
periods, special events, or with non-restricted or
non-refundable components. Reduction to the number of
persons traveling or changes made to dates, hotel,
ground or air transportation are considered revisions
and will not be protected by the Travel Protection Plan.
The Travel Protection Plan does not cover non-refundable
airfares, airline-imposed cancellation fees, lost ticket
fees, unused or partially unused components or features,
revision fees, or highly restrictive components. We
advise you to consider purchasing The Travel Protection
Plan to help protect your travel investment.
Click here for details.
POSSIBLE CHANGES IN ITINERARY: Occasionally, the
land arrangement of your Vacation Independent Tours may
be extended or curtailed because of unforeseen
circumstances resulting from changes in transportation
schedules, hotel accommodations, local fairs or
conventions, or other events that may affect your
itinerary schedule. Any savings realized by these
changes will be passed on to the passengers upon their
return. Any additional costs resulting from such a
variation are the responsibility of the tour
participant. All hotels offered in conjunction with our
suppliers' tours are Tourist Class, Superior Tourist
Class, First Class, or Deluxe. On tours to remote areas,
the best available hotels are offered. Classifications
of hotels are according to established European
standards. We must reserve the right to substitute
hotels if absolutely necessary. The hotel may require
local taxes payable in local currency at the time of
checkout. Single accommodations cannot be guaranteed on
sleeper trains.
GROUP TRAVEL:
a) 10 plus passengers, originating from the same
city, boarding the same aircraft, to the same
destination (domestic)
b) 10
plus passengers, originating from different gateways,
traveling transatlantic on the same aircraft to the same
destination (international)
c) 10
plus rooms
Any
reservations booked with the above criteria, on multiple
reservations will be subject to cancellation by the
applicable airline.
Please
call us at 1-888-898-3628 to inquire about
reservations for group travel.
OUR
CUSTOMER SATISFACTION PLEDGE:
Your satisfaction is very important to us. That’s
why we give you our utmost assurance that we will stand
by our service to ensure you have a fulfilling vacation
experience. Therefore, if any tangible component of any
Vacation package is not delivered as described in your
travel documents (except under circumstances beyond the
reasonable control of the tour operator), we will refund
the value of the undelivered component plus issue a
travel credit which may be applied toward future
travels, provided proper documentation of the claim is
received within 30 days after completion of your
Vacation package. This warranty is in lieu of all other
warranties. We make no other warranties or
representations of any kind, express or implied, arising
by law or otherwise, including without limitation any
implied warranty of merchantability or fitness for a
particular purpose, or any implied warranty arising from
course of performance, course of dealing, or usage of
trade. Claims must be postmarked and submitted to:
Elite Travel Consulting
Inc., 12388 Warwick Blvd., Suite
303, Newport News, VA 23606 within 30 days after
completion of your vacation.
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